Privacy
At RUSKIN, we treat your personal information with care, discretion, and respect. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
We process your personal data in accordance with applicable data protection laws, including the UK GDPR, and rely on legal bases such as contract performance, legitimate interests, and consent where required.
Information we collect
When you interact with our website, we may collect information that you provide directly to us. This includes your name, email address, shipping and billing details, payment information (processed securely by third parties), and any communications you send to us.
When you browse our site, we may also collect basic technical information such as your IP address, device and browser type, and how you interact with pages on our website. This helps us understand how the site is used and how we can improve it.
How we use your information
We use your information to process and fulfil orders, provide customer support, and communicate with you about your purchases or enquiries. We may also use it to improve our website, refine our services, and ensure everything functions smoothly.
If you choose to receive updates from us, we may also use your information to share news about collections, events, and stories from RUSKIN. You can unsubscribe from these communications at any time.
We do not sell your personal data.
Cookies
Our website uses cookies to ensure it functions properly and to help us understand how visitors use the site. Some cookies are essential for the site to work, while others help us improve performance and personalise content.
Non-essential cookies, such as analytics or marketing cookies, are only used with your consent, which you can manage at any time through your browser or cookie settings.
Sharing your information
We only share your information with trusted third parties where necessary to operate our business. This may include payment providers, delivery partners, website hosting services, analytics providers, and marketing tools.
All third parties are required to handle your information securely and in accordance with applicable data protection laws.
Your rights
You have rights over your personal data. These include the right to access the information we hold about you, request corrections, request deletion, object to certain uses of your data, and withdraw consent where processing is based on consent.
If you would like to exercise any of these rights, you can contact us at info@ruskinengland.com
Data security
We take appropriate measures to protect your personal information, including secure storage, encryption, and the use of trusted third-party payment processors. While no system is completely secure, we take reasonable steps to safeguard your data at all times.
International transfers
Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in line with applicable law.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
RUSKIN
1D North Parade Avenue, Oxford, OX2 6LX, United Kingdom
Email: info@ruskinengland.com